Emotional intelligence For Managers
Enhance your leadership effectiveness through our comprehensive 4-week online course that develops essential emotional intelligence skills for modern managers. You'll master self-awareness, emotional regulation, and empathy while learning to build stronger teams, handle conflict constructively, and increase engagement across your organisation. Through practical exercises, real-world scenarios, and expert coaching, you'll transform your management approach from task-focused to people-centered leadership. Perfect for managers, team leaders, and aspiring leaders who want to create positive workplace cultures and drive better results through emotional intelligence.
4 weeks
Leadership Certificate
£350
What you'll learn
Self-Awareness & Emotional Self-Management
Develop deep understanding of your emotional patterns, triggers, and leadership style while learning techniques for managing stress and regulating your responses. You'll master mindfulness practices, self-reflection methods, and emotional control strategies that enhance your decision-making and professional presence under pressure.
1Building Empathy & Social Awareness Skills
Learn to read social situations accurately, understand others' perspectives, and recognise the emotional dynamics within your team. You'll develop active listening techniques, non-verbal communication awareness, and cultural sensitivity skills that enable you to connect authentically with diverse team members and stakeholders.
2Effective Communication & Difficult Conversations
Master emotionally intelligent communication techniques that build trust, resolve conflicts, and inspire team performance. You'll learn to deliver feedback constructively, navigate challenging conversations with confidence, and use emotional insights to tailor your communication style to different personalities and situations.
3Team Motivation & Engagement Strategies
Discover how to create psychologically safe environments where team members feel valued, motivated, and empowered to perform at their best. You'll explore recognition strategies, delegation techniques, and team building approaches that leverage emotional intelligence to boost morale and productivity.
4Conflict Resolution & Relationship Management
Develop skills to identify conflict early, mediate disputes effectively, and rebuild damaged relationships within your team. You'll learn de-escalation techniques, negotiation strategies, and relationship repair methods that maintain team cohesion while addressing performance and interpersonal challenges.
5Leading Change & Building Resilient Teams
Learn to guide your team through organisational change using emotional intelligence principles that reduce resistance and increase adaptation. You'll master change communication techniques, stress management strategies, and team resilience building approaches that help your organisation thrive during transitions and uncertainty.
6
ACEL @ IHCL - The modern, inclusive approach to learning
A radically learner-centred model
- Activity, not passivity — engaging, neo-experiential learning.
- Timetables to suit your life and requirements.
- Flexible assessment modes based on student preferences.
- A pedagogic approach which puts **YOUR** learning at the centre of everything WE do.
- Regular **one-on-one check-ins** with dedicated academic coaches and mentors.
- Vibrant student communities online and on campus.
- Lifelong alumni support, mentoring, and career connections.
Study Modes That Fit Real Lives
We know today's learners are busy — professionals, parents, carers, entrepreneurs.
That's why we designed **flexible delivery** modes for courses that can be studied anytime, anywhere
Uniquely, we offer:
Chunked, bite-sized learning materials for ease of engagement.
Flexible assessment options: essays, projects, presentations, or portfolios.
Small-group, hands-on activities instead of passive lectures.
Embedded professional development & soft skills training.
A Home for Diverse Learners
We don't believe in barriers — we believe in building bridges
Mature learners returning to education.
Neurodiverse students seeking supportive environments.
International students looking for a UK-based experience.
Career-changers seeking upskilling or reskilling.
Students from underrepresented or disadvantaged backgrounds.
ACEL @ IHCL
At IHCL, we don't just teach theory — we build **confidence, resilience, and competence** through real-world learning.
Our Pedagogical Approach: Adaptive Chunked Experiential Learning (ACEL):
Students learn in manageable, meaningful blocks.
Apply knowledge through live briefs, simulations, and collaborative projects.
Reflect, stretch their growth zone, and put learning into practice — in studies and in life.
The ACEL Model
At IHCL you will learn via a unique pedagogic approach: Adaptive Chunked Experiential Learning.
Every week, your learning will consist of six key learning elements. These form the IHCL ACEL MODEL, designed to deepen learning through cumulative, scaffolded, and experiential engagement:
Learning Toolbox
Learning Toolbox
establish foundational study skills & strategies for effective learning
Expert Input
Expert Input
content in a variety of formats – mini lectures, videos, podcasts, readings etc
Experiential Challenge Zone
Experiential Challenge Zone
a chance for real world experiential learning
Checkpoint
Checkpoint
an assessment opportunity
Feedback Corner
Feedback Corner
feedback from your academic support team to improve your work and to help you grow. This will be given to you at a minimum of once per week in a convenient way - written, voicenotes, 1:1 - whatever suits you!
Thinking Space
Thinking Space
an opportunity for reflection, a chance to internalise, to make sense of your learning, and to connect the experience to self, learning, or future goals
Learning Toolbox (Study Skills)
Establish foundational study skills & strategies
Expert Input (Content Delivery)
Lectures, videos, readings, podcasts
Experiential Challenge Zone (Real-world Learning)
Apply knowledge in real-world contexts
Checkpoint (Assessment)
Measure progress & understanding
Feedback Corner (Formative Input)
Weekly formative & summative feedback
Thinking Space (Reflection)
Reflect, internalize, make connections
